Industry
Safety Equipment
Challenge
24HR Safety faced challenges in maintaining accurate and readily available inventory information, which hindered their ability to provide timely quotes and sales. They needed a scalable ERP solution to effectively manage their diverse services and locations.
Results
With Suite Engine's RPM solution, 24HR Safety now enjoys streamlined operations, accurate rental asset tracking, and improved customer service. The integration with Microsoft Dynamics 365 Business Central offers customizable screens and provides immediate access to essential information, thereby enhancing overall operational efficiency.
Key Products
RPM - Equipment DMS, Microsoft Dynamics 365 Business Central
The full integration between rental contracts and Microsoft’s back-end financials provides 24HR Safety’s customer service reps with relevant customer data at their fingertips. RPM gives them operational capabilities for their rental units that are fully integrated with Microsoft’s fixed asset accounting functionality. This is streamlining processes at its best.
We’ve been able to provide accurate quotes because we now have current item information all on one screen.
About 24HR Safety
24HR Safety is a fast-growing, Texas-based company that provides an extensive variety of safety supplies and equipment to the Upstream, Midstream, Refinery, Chemical, and Petrochemical industries.
With five locations across the state, their focus is on equipment rental, but the company also provides sales, service, and training services for its safety industry customers.
The Challenge
24HR Safety, a leading provider of safety supplies and equipment, struggled to maintain accurate and readily available inventory information. This issue significantly hindered their ability to provide quick quotes and close sales efficiently. Managing their diverse services and multiple locations also posed a challenge, necessitating a scalable ERP solution that could integrate various aspects of their operations.
The Solution
24HR Safety discovered Suite Engine's RPM solution, powered by Microsoft Dynamics 365 Business Central, which offered a comprehensive approach to managing their extensive operations. After evaluating other solutions, 24HR Safety chose RPM for its ability to streamline rental operations, fleet management, sales, and accounting tasks.
'We’ve been able to provide accurate quotes because we now have current item information all on one screen.'
— Tony Aube', Director of Technical Services | 24HR Safety
The implementation of RPM enabled 24HR Safety to have an integrated view of their rental units with Microsoft's fixed asset accounting functionality, enhancing their overall operational capabilities.
The Results
After implementing RPM, 24HR Safety experienced significant improvements in operational efficiency and customer service. The integration with Microsoft Dynamics 365 Business Central enabled customizable screens and provided immediate access to essential information.
'The full integration between rental contracts and Microsoft’s back-end financials provides 24Hr Safety’s customer service reps with relevant customer data at their fingertips. RPM gives them operational capabilities for their rental units that are fully integrated with Microsoft’s fixed asset accounting functionality. This is streamlining processes at its best.'
— Tom Marshello, Director of RPM | Suite Engine
With RPM, 24HR Safety achieved better asset tracking, streamlined service work orders, and enhanced parts management, resulting in a more efficient and productive workflow across their five locations in the United States.
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