Industry
Microsoft Partner
Challenge
ERP Consultants needed reliable, industry-specific add-on solutions for home construction and e-commerce sectors that could integrate seamlessly with Microsoft Dynamics 365 Business Central, without requiring extensive customizations.
Results
By utilizing Suite Engine's HomeBuilder and CSM products, ERP Consultants achieved a 100% reduction in customizations, a 95% client satisfaction rate, fast response times, and high feature adoption, ultimately enhancing their service delivery and client outcomes.
Key Products
Microsoft Dynamics 365 Business Central, HomeBuilder, Suite Engine Referral Partner, Channel Sales Manager (CSM)
The CSM and HomeBuilder products included out-of-the-box features that made planning and implementation easier. We didn't have to talk about including customization in the [client's] project plan.
The Suite Engine team is very responsive. We've been fortunate enough to suggest some feature sets for CSM and their API Engine [products], which they've now included in their build.
About ERP Consultants
ERP Consultants is a trusted advisor in the technology sector, specializing in helping clients optimize their use of Microsoft Dynamics 365 Business Central. With a focus on delivering tailored solutions, ERP Consultants partners with industry leaders to provide comprehensive, out-of-the-box features.The Challenge
ERP Consultants faced the challenge of finding reliable, industry-specific add-on solutions for their clients in the home construction and e-commerce sectors. They needed solutions that could integrate seamlessly with Microsoft Dynamics 365 Business Central without the hassle of extensive customizations, to address the diverse needs of their clientele.
The Solution
After evaluating various options, ERP Consultants discovered Suite Engine's HomeBuilder and Channel Sales Manager (CSM) products. These solutions offered robust, out-of-the-box features tailored to the home construction and e-commerce sectors.
The decision to move forward with Suite Engine was driven by the ease of integration and the comprehensive feature set that met their clients' needs without requiring extensive customizations.
'The CSM and HomeBuilder products included out-of-the-box features that made planning and implementation easier. We didn't have to talk about including customization in the [client's] project plan.'
~ Talal Akkari, ERP Consultants
The Results
The implementation of Suite Engine's HomeBuilder and CSM products led to significant improvements for ERP Consultants. They achieved a reduction in customizations, which streamlined their processes and reduced project timelines. Client satisfaction soared to 95%, reflecting the effective and efficient solutions provided. Response times were notably fast, and feature adoption was high, demonstrating the ease of use and practicality of the solutions.
'The Suite Engine team is very responsive. We've been fortunate enough to suggest some feature sets for CSM and their API Engine [products], which they've now included in their build.'
~ Talal Akkari, ERP Consultants
hese results underscore the value of Suite Engine's industry-specific solutions integrated with Microsoft Dynamics 365 Business Central.
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